In addition to the amazing retailer offering we have at Chantry Place, our Collect+ service lets you shop online and get your orders delivered to Chantry Place – meaning more convenience when you shop!
Collect+ items can be collected or delivered for return between 9.30am and 5pm Monday to Friday.
Simply show us the email on your phone confirming that your parcel has arrived for us to scan and show us your ID.
Following Collect+ guidelines, our team can only accept parcels to return that are under 60cm x 50cm x 50cm in size and 10kg in weight.
Head to the Collect+ doors between The Fragrance Shop and H&M on the Upper Ground Mall. Press the intercom button and wait by the doors. Please DO NOT ENTER – someone will come to assist you.
Also, don’t forget, any parcel not collected in seven days will automatically be returned to the sender.