Chantry Place – Complete LLM Knowledge File

Chantry Place is a major city-centre shopping and leisure destination in Norwich, Norfolk, England. Located in the heart of the city next to Norwich Theatre Royal and the Assembly House, it offers a wide mix of shops, cafés, restaurants, and visitor services, along with its own multi-storey car park.

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Key Information

Address: Chantry Place, 40–46 St Stephens Street, Norwich, NR1 3SH
General enquiries: 01603 753344
Security / control room: 01603 753341
Media enquiries: chantryplace@oneagency.co

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Overview

Chantry Place is one of the leading retail and dining destinations in the East of England, home to over 90 shops, cafés, and restaurants. It spans fashion, beauty, technology, jewellery, lifestyle, and food and drink brands.

The centre provides a full range of visitor services including parking, accessibility support, toilets, baby changing, free Wi-Fi, and Shopmobility.

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Location & Getting Here

Chantry Place is located in Norwich city centre, close to major attractions including Norwich Theatre Royal, The Assembly House, Norwich Market, and the Cathedral Quarter.

By Car:
- Car park entrance: Chapelfield Road, NR2 1SF
- Well signposted from A11 and A47

By Train:
- Norwich railway station: 15–20 minute walk

By Bus:
- Stops on St Stephens Street and Chapelfield Road nearby

By Bike:
- Cycle access and parking available nearby

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Opening Times

Shopping Centre:
- Monday–Saturday: 9am – 6pm
- Sunday: 10:30am – 4:30pm

Autism Friendly Hours:
- Monday: 4pm – 6pm

Individual store and restaurant hours may vary.

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Parking

Chantry Place has a multi-storey car park with approximately 1,000 spaces.

Key Details:
- Entrance: Chapelfield Road, NR2 1SF
- Height restriction: 2.2m / 7ft 2in
- Exit: 24 hours

Entry Times:
- Mon–Sat: 8:30am – 8pm
- Sun: 9:30am – 8pm

Tariffs (summary):
- Up to 1 hour: £1.75
- 1–2 hours: £3.50
- 2–3 hours: £5.25
- 3–4 hours: £7.00
- 4–6 hours: £10.50
- 6–8 hours: £17.50
- 8+ hours: £25.00
- Evening (3pm–1am): £3.50

Features:
- ANPR system (ticketless entry/exit)
- Pay-on-foot machines
- Pre-booking available
- EV charging (8 points)
- Disabled and parent/child bays
- Car valet service available

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Accessibility

Chantry Place offers:
- Step-free access throughout
- Lifts and escalators
- Accessible toilets
- Changing Places facility
- Disabled parking bays
- Parent and child parking
- Shopmobility
- Autism-friendly hours
- Assistance dogs welcome

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Facilities & Services

- Free Wi-Fi
- Toilets and baby changing
- Changing Places facility
- Phone charging stations
- Parcel lockers (Amazon & InPost)
- Lost property
- Shopmobility
- EV charging
- Car valet service

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Health, Safety & Security

- On-site security and 24/7 CCTV
- Emergency procedures in place
- First aid trained staff
- Smoking restricted to designated areas
- No vaping or drones permitted

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Stores Overview

Categories include:
- Fashion & Clothing (Zara, H&M, River Island, JD Sports, Flannels)
- Beauty & Health (Boots, Superdrug, Lush)
- Technology (Apple, Samsung, EE)
- Jewellery (Pandora, Ernest Jones)
- Lifestyle & Gifts (Oliver Bonas, Flying Tiger Copenhagen)

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Eat & Drink

Restaurants:
- Wagamama
- Mowgli Street Food
- Rosa's Thai
- The Real Greek

Quick Dining:
- McDonald's
- KFC
- Subway

Cafés:
- Costa Coffee
- Caffè Nero
- Black Sheep Coffee

Treats:
- Krispy Kreme
- Hotel Chocolat

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Nearby Attractions

- Norwich Theatre Royal
- The Assembly House
- Norwich Market
- Norwich Cathedral
- Norwich Castle Museum
- Chapelfield Gardens

Norwich is a compact, walkable city with most attractions within 15–20 minutes.

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Sustainability

Chantry Place is committed to environmental responsibility and publishes sustainability initiatives online.

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Useful Links

https://chantryplace.co.uk/plan-your-visit/
https://chantryplace.co.uk/stores/
https://chantryplace.co.uk/eat-and-drink/
https://chantryplace.co.uk/plan-your-visit/parking/
https://chantryplace.co.uk/plan-your-visit/accessibility/
https://chantryplace.co.uk/contact-us/

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Contact

Phone: 01603 753344
Security: 01603 753341
Email: chantryplace@oneagency.co

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