Hamleys helper (sales assistant)

Job: Hamleys – Apply by Oct 17 2021

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Vacancy details

Title: Hamleys helper (sales assistant)

Part time

Hours per week: 8hrs and 16hrs


Hamleys Helpers (Sales Assistant) will deliver the Hamleys PLAY service strategy everyday whilst participating in all key store activities and operations.

What you will be required to do as a Sales Assistant (Hamleys Helper):

  • Provide award winning customer service by following Hamleys PLAY Service Strategy
  • Communicate with the Management team on any operational challenges you face
  • To efficiently adhere to all Company procedures and policies
  • Actively acknowledge and approach all customers with the objective of making a sale
  • To project the company image in personal appearance
  • To give a professional, informed description and show an in depth knowledge of your product
  • To gain product knowledge expertise within all product groups in the store and sharing this with the team.
  • Use every opportunity to offer additional items or alternatives to the sale
  • Aim to exceed all targets, objectives set and key performance indicators
  • Maintain high standards of visual merchandising and housekeeping to enhance the Hamleys experiencee
  • Implement sales promotions and price changes as directed by Management
  • To accurately and efficiently run till operations, following all procedures and the 7 steps to success to maximise add on sales.
  • To use the Hamleys Spotlight on Me to develop new skills and enhance existing skills
  • Provide a safe environment by following Health & Safety guidelines and being aware of the security on the floor
  • To adapt to the ever-changing needs of the business with a positive attitude

*** Please note that no list on this job description is exhaustive and you may, at any time, be requested by management to carry out any other task or activity as necessary to the smooth effective operation of the business.

Person profile

  • Self-confident with a fun and friendly disposition
  • Enthusiastic and energetic
  • Enjoys working with children and relishes the challenges that this may present
  • Positive, can do, attitude
  • Passionate about the brand
  • Good interpersonal & communication skills
  • Keen to continuously develop own knowledge and actively drives this
  • Highly organised and able to prioritise workload
  • Able to work to tight deadlines, under pressure
  • Flexibility to work across varied hours and days of the week
  • Able to communicate with a range of audiences and understands which communication style is appropriate for the situation
  • Ability to be a team player but also to work independently when required
  • Creative and innovative
  • Adapts to change willingly and enthusiastically
  • To ask for feedback about performance
  • To actively look for ways to improve performance and skills

Closing date: 17-10-2021

Vacancy type: Temporary

Start: Immediate

Experience: 0-2 years


Email CV and cover letter to dnaulls@hamleys.co.uk

This contract is a fixed term contract to the 31st March 2022


Open today: 9am - 6pm

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