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Frequently Asked Questions

What are the opening hours at Chantry Place?

Centre opening hours are at the top of the page and always displayed on our home page. So always check here first to see our latest times.

Please note, individual store times may vary. Click here to find out about each store.

When are the car parks open? How many spaces do you have? Are there motorcycle spaces, disabled and parent/child spaces?

Please see here for current times and prices.

The car park has 1,000 spaces, including 49 disabled spaces and 58 parent and child spaces.

Motorcycle parking is also available and there is signage to direct visitors on entering the car park.

Do you still accept intu gift cards? Can I get my gift cards extended?

Chantry Place does not control gift cards and new gift cards are currently not available to purchase.

For information on who to contact if you have a query, please click here.

Does Chantry Place have WiFi?

We sure do, and it’s free to all our visitors. Simply log in when you arrive or ask a member of the team if you need help.

What accessibility options are available?

To find out about accessible toilets, parking, visual guides and other accessibility options, please click here.

Are there any toilets? Are there disabled and baby changing facilities?

Our toilets, disabled facilities and baby change can be found up on the Dining Terrace.

What stores are at Chantry Place?

View all our fantastic shops, cafés and restaurants and their individual opening times here.

What COVID safety measures are in place?

Our priority is to keep all our visitors and staff safe. To find out what we are doing, click here.

What stores are open during lockdown and are there any changes for access?

For the full list of what stores are open and access, click here.

For all other enquiries, or if we still haven’t answered your question, please get in touch by filling in the form below.