Car park sat nav address NR2 1SF

For easy and convenient parking in Norwich, Chantry Place’s car park has 1,000 spaces including 49 disabled spaces and 58 parent and child spaces. Passenger lifts and escalators give easy access from the car park directly to the shops and Norwich City centre. The height restriction is 7ft 2in/2.2m.

Chantry Place has achieved The Safer Parking Award, awarded to businesses for quality management, surveillance, lighting and a clean environment and the Award of Excellence from Park Access recognises the accessibility of our car park.


Car park opening times

Monday – Saturday: 8:30am – 8pm
Sundays: 9:30am – 8pm

You can exit the car park at any time. After the centre closes, entry to the car park is via Chantry Road. This entrance is located on Chantry Road to the rear of the Theatre Royal and the Assembly House. If the doors are locked, please use the intercom and you’ll be able to access the Centre and car park via the lifts.

Our new parking management system operates using ANPR technology so provided the cameras read your number plate, there will be no need to take a ticket on entry as the barrier will simply open for you. When ready to leave the car park, use one of our six pay on foot machines to enter your registration, pay the tariff and drive to the exit barrier where it will automatically open for you.

If your number plate can’t be read on entry, please press the button for a ticket to raise the barrier and, when ready to leave, scan that ticket at the pay on foot machines to pay and scan again at the exit to leave.

Daily car park fees (card payments only)

Up to 1 hour: £1.75

1-2 hours: £3.50

2-3 hours: £5.25

3-4 hours: £7.00

4-6 hours: £10.50

6-8 hours: £17.50

8+ hours: £25

Flat rate after 3pm (to 1am): £3.50

Early Hours Rate (1am to 6am): £12

Maximum 24hr charge: £25

Disabled parking

Chantry Place has achieved the Disabled Parking Accreditation award by Disabled Motoring UK.

For easy and convenient parking in Norwich, we have 49 spaces reserved especially for disabled shoppers spread over both floors of our multi-storey car park. These are adjacent to the welcome halls to make accessibility as easy as possible. Please ensure you have a valid blue badge on display when parking in one of our accessible spaces.

Electrical car charging

We’ve partnered with Zest to increase the number of charging points to 8 and these can be found on car park level -2 along row 24.  The chargers are really easy to use, simply connect your phone to Chantry Place Free WiFi, scan the QR code next to the socket you wish to use, and then use the Zest app to start charging.

To view our car park terms and conditions please click here.

Car Valet:

Planning a day out shopping? Prebook your car valet using our online booking system –

The CarWash Company offers high-quality exterior and interior cleaning packages using our ‘Little Drop of Brilliance’ that ensures your car is spotless without wasting water.

Our Packages range from a standard Gold interior and exterior valet up to a full Delux showroom valet with ceramic wax, with plenty of options in between to meet your specific needs.