Costa Coffee’s brand new store now open

Costa Coffee, the Nation’s Favourite Coffee Shop*, has relocated at Chantry Place. The much-loved coffee company has upsized and opened a brand new and larger store on the upper ground floor of the Centre, which will feature an uplifting and modern new store design for shoppers to enjoy.

Costa Coffee’s investment in the new store will create five new jobs in addition to the eight team members moving over from the current store. The new store will provide a bright, warm, and contemporary environment where customers can enjoy their favourite handcrafted drinks in the comfort of modern furniture. There’s even a new ‘Rinse & Refill’ station so visitors can top up water bottles and clean out reusable cups for free.

Not only that, but the investment brings with it a range of innovative new digital features that provide a seamless customer experience. Digital menu boards will soon make browsing the menu easier than ever, and the Click & Collect service on the Costa Club app will give customers the chance to order in advance and collect on-the-go.

The Costa Club app also provides access to Costa Coffee’s loyalty programme, which rewards members with a free handcrafted drink after eight purchases. The scheme even encourages customers to choose to reuse by offering an extra ‘green bean’ with every purchase of a handcrafted drink in a reusable cup. With only four purchases needed for a free drink, it is both a nice boost for customers and helps to reduce the number of takeaway cups used.

Commenting on the opening, Costa Coffee Area Manager for Norfolk, Corne Veldtman, said: “We can’t wait to unveil our new Costa Coffee store in such a prime location at Chantry Place. We’ve put our customers and community right at the heart of our uplifting new store experience and our team members are excited to continue serving them their favourite, perfectly crafted, Costa coffee in our new space.”

Paul McCarthy, general manager at Chantry Place, comments: “We would like to thank Costa Coffee for their continued support and investment in the Centre. While work is done on your new Costa Coffee, its current store opposite Apple remains open, so that our customers can enjoy its barista-crafted coffees, sweet treats and sandwiches. Of course, it also opens in perfect time to serve its famous Christmas menu. It remains an exciting time for the Centre with Lisa Angel also undergoing a refurbishment and expansion. This year we have also welcomed Rituals, Whistles, Hobbs and Phase Eight and a Hotel Chocolat café to the Centre with more announcements coming soon.”

The new Costa Coffee store will be located on the upper ground floor next to Hobbs, Whistles and Phase Eight, and also Rituals.