Health and Safety

First aid

In case of an accident or emergency you’ll be in safe hands. Many of our team are trained in are trained in first aid skills and will assist on request.

Code of conduct

All of us here at Chantry Place are committed to making your experience with us as welcoming as possible. Whether you’re here for shopping, treating or eating, it’s important to us that each and every one of you feels at home. With that in mind we have few simple house rules that we hope will keep everyone happy.

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It is illegal to smoke in all public enclosed or substantially enclosed premises, smoking and e-cigarettes are not permitted within Chantry Place or our car park.  There is however two designated smoking areas outside the Centre (on Malthouse Road and Coburg Street).


You might be able to buy a UAV, or drone, at one of our retailers, but please wait until you get home before you try and use it! We are committed to keeping people safe and out of harm’s way when they visit us, as well as protecting the security and privacy of our staff and members of the public, so we don’t allow the use of drones anywhere on Chantry Place property without express permission. That includes inside the centre, within our retail partners’ stores, in our car park and on adjacent land, or anywhere else within the centre’s periphery.  A member of our Centre Management team would be happy to speak to you if you have any questions, and thank you in advance for your cooperation.