Cookie Policy

What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

Who we are

This cookie policy applies to the Chantry Place website at chantryplace.co.uk, operated by Chantry Place, Norwich. If you have any questions about how we use cookies, please contact us at chantryplace@oneagency.co.

How we use cookies

We use cookies to improve your experience on our website, to understand how visitors use our site, and where you have given your consent, to deliver relevant marketing content. We do not sell your data to third parties.

Types of cookies we use

Strictly necessary cookies These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as filling in forms or navigating between pages. You can set your browser to block these cookies, but some parts of the site may not work as a result.

Analytics and performance cookies These cookies allow us to count visits and understand how visitors interact with our website, so we can measure and improve its performance. All information collected is aggregated and anonymous. We use Google Analytics and Google Tag Manager for this purpose.

Functional cookies These cookies enable the website to provide enhanced functionality, such as remembering your preferences. If you do not allow these cookies, some features may not work correctly.

Marketing and targeting cookies These cookies may be set by us or our advertising partners. They are used to build a profile of your interests and show you relevant content and advertisements on other sites. They do not store personal information directly but work by identifying your browser and device.

Third party cookies

Some cookies on our site are set by third party services. These include Google Analytics, Google Tag Manager, and Mailchimp. These third parties have their own privacy policies which govern how they use cookie data — we recommend you review these separately:

Google: policies.google.com/privacy

Mailchimp/Intuit: mailchimp.com/legal/privacy

Managing your cookies

You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your experience on our website.

Cookie consent tool When you first visit our website you will be asked to accept or decline non-essential cookies via our cookie banner. You can change your preferences at any time by clicking the “Cookie Settings” link in the footer of our website.

Browser settings Most browsers allow you to view, manage, delete and block cookies. Visit your browser’s help section for instructions. Links to guidance for common browsers:

• Google Chrome: support.google.com/chrome/answer/95647
• Safari: support.apple.com/en-gb/guide/safari/sfri11471
• Firefox: support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Microsoft Edge: support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge

Your rights

Under UK GDPR, you have the right to withdraw your consent to non-essential cookies at any time. Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal. To exercise your rights or make a complaint, you can contact the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this cookie policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact us

If you have any questions about our use of cookies, please contact us at chantryplace@oneagency.co.